Guest reviews


Very comfortable room, very spacious room. Bad: We do not have a cattle at our room

Roman on, 16.02.2020

Standard hotel

Visited this hotel during NYE. Public transport is close so it’s easy to get to the city centre. First we got an old room with a poor bed. Went to to reception and told them that this wasn’t what we booked and luckily we were able to change to a converted room.

martijnvE4813GI on TripAdvisor, 11.02.2020

90% war es zufrieden

The staff were good Bad: The internet was not good. Also the room was different from what we saw on the Internet. And we wanted to buy the hop on off ticket of a company, but the staff gave us the other company, which made a bit inconvenient for us.

Jo-mei on, 23.01.2020

nice place

It was easy to reach hotel and the quality was way good compared to its price. Staff was helpful and friendly. I’d stay here again.

Mustafa on, 21.01.2020


Bit far out but easily accessible. Enjoyed the breakfast Bad: Staff weren’t the friendliest

Lauren on, 12.01.2020

Really nice room with good price and service

Really nice room for 1-2 persons with reasonable price. Just one night but I would stay here longer. Definitely next times I will book here. Phòng khách sạn rộng rãi, sạch với giá cả rất hợp lý. Tiện cho việc đi lại, công tác hoặc du lịch

Buratono on TripAdvisor, 10.01.2020


The view Bad: Msghsal was not good

Saman on, 03.01.2020


It was clean Bad: The location was a little far out to the city then we expected. Had to pay for transport

Brogan on, 02.01.2020

So, so. No frills, but clean. Walls way too thin.

We stayed here for more than a week. Pros: Clean, provides basics, friendly staff, WiFi in rooms Cons: Paper thin walls and doors as if rooms were divided by curtain only. You hear every word spoken by neighbor without trying. Super annoying. Only one pillow per bed. No chance to prop up to read or anything while on bed. We did not visit restaurant, cannot comment, though, it costs 13 Euros per person. For half that you can find something at local bakery or elsewhere. Location is good with connections to public transport to down town in about 20 minutes. Unless you know the area, it would be challenging to find restaurants within walking distance. Area is mainly residential, not tourist oriented.

Bianca on, 30.12.2019


Sehr nett Personal ??

Hichem on Agoda, 30.12.2019

Good value if you don't mind to travel a bit from city center

The facility just as the same as what we have seen on the website and the value of money is worthwhile The property is not directly located in the centre. But you'll get a peaceful and quite area. The staff is not very helpful and pretty grumpy but other than that it's still a good experience

797tintiny on TripAdvisor, 21.12.2019

Pleasant stay in Berlin

Hotel was really nice inside. Room was big and clean. Good connection to city center even though it looks on the map its quite way. Good connection with trams. Friendly staff.

Zuzana on, 16.12.2019

The location of the hotel was not very convenient. Breakfast was the same every morning, no variety.

The location of the hotel was not very convenient. Breakfast was the same every morning, no variety. Hotel clean and responsive staff.

Sanita on Agoda, 15.12.2019


The size of the blanket is designed for a child. The pillow is not comfortable, maybe suit a cat or dog. But in general the hotel is excellent.

Ekaterina on, 09.12.2019

Friendly clean hotel

Clean comfortable spacious room Bad: Very HARD TO FIND IT , tiny sign for city hotel , it is really a HOLIDAY INN with an ENORMOUS HOLIDAY INN SIGN

Peter on, 06.12.2019

Thank You

Our stay was very plaesant and the staff was very kind and friendly. Ans the personell was very helpfull. In finding our ay to the center and airway. Also the staff in the bar and resataurant was very friendly.

rcobbe399777 on TripAdvisor, 03.12.2019

Amazingly helpful staff!

The hotel was OK in terms of facilities and number of stars, yet the hospitality and kindness of its staff are priceless! Its location is pretty close to the track of the tram heading downtown, and it takes around 15-20 minutes to be in Alexanderplatz ;)

Lana J on TripAdvisor, 13.11.2019

Very Good

Good size room with very comfy beds Bad: Lack of kettle

Karl on, 08.11.2019

Bit expensive, but seems like a standard in the area. Besides few quirks I'd still recommend it

The room was big for hotel standards. Bathroom quite clean. Good breakfast (again, for hotel standards). Bad: Not that I've planned to use it, but I was surprised seeing CRT TV in the room. Not sure why do they put kitchen sink and microwave and in the same time no plates, utensils etc. besides two glasses. There's fridge in the room, but nothing in it and vending machines don't accept cards and I had trouble understanding if they even accept cash. Don't get me wrong, it was a good stay, but I was surprised with some of the things that I've encountered.

Łukasz on, 02.11.2019

Very good

Very kindly staff and clean room. Breakfast was sufficient however the coffee was bad.

Jan on Agoda, 25.10.2019


Everything was excellent! Close to the trail Bad: Old TV

Brenda on, 25.10.2019


Everything excellent Bad: Nothing

Brenda on, 25.10.2019

Very Good

super preis leistungsverhältnis

Stefanie on, 23.10.2019


We arrived at 2:00 morning so reception open 24/7 was very good for us. Very good location, just a few steps from tram stop. Enough of space in double bed room with bathroom and bath for cold autumn evening! :-) Bad: Rooms are not perfectly clean..floor and also had a problem first night with water in bath so I took the cover off and it was full of hair :-( Not so much varieties for breakfast buffet. They don’t have pastries, fresh fruits and also good coffee...very cheap for 4*

Kateřina on, 08.10.2019


Beautiful decor, huge space for a family.

Geb on, 30.09.2019


My room was ready earlier than check in time. Staff were friendly. The room and bathroom were large and spacious, the bath was good. Overall the room was immaculate. Very high standard where housekeeping is concerned. There was a restaurant and bar on site. Very close to the tram also. Bad: I was surprised when I arrived to discover that I was staying at a Holiday Inn. I wasn't sure if this was the right hotel at first. and the partner website had branded the hotel as City Hotel Berlin East. There wasn't one mention of Holiday Inn. It just would have saved a bit of confusion. Very bizarre actually. So I booked a room with double bed, but was given two single beds. I tried to call reception or any number from the room but was unable to. I went down to the reception to ask for a room was a double bed, but was advised that they were fully booked. The air conditioning didn't work, error was displayed on the panel. It was quite warm in the room, but thankfully there was a plug in desk fan that helped (maybe they were aware of the air-conditioning not working). The moment I touched the toilet roll in the bathroom, the holder fell off the wall completely. There were no light switches next to the bed, so you had to manually turn off each light or use the main switch at the entrance to the room and then wander in the dark. There was no power socket next to the bed either. There was one under the bed which meant you physically has to move the bed to be able to use it. No tea/coffee making facilities in the room. I would have thought this was standard for a 4 star.

Leslie on, 27.09.2019

Very good

Breakfast not to be so repetiti ve.A mini bar is needed in the rooms.

Marilens on Agoda, 24.09.2019

Staff nice and helpful. Clean bathroom.

I had no time for breakfast. The location is not in the city centre but there were several means of transport. Bad: Not applicable

Kamakoue on, 17.09.2019


a very large room with fridge and microwave! Bad: the beds and pillow were not super comfortable. Also eventhough tram station was very close, not so easy transportation.

Merve on, 16.09.2019

Balanced option. ?‍♂️

View from the window to a busy road is majestic. Enough to lighting in the room from different sources. Very subtle cool design. Pretty quiet. Amazing quality for such a price. ? Can take a tram to get to the centre. Bad: No coffee facilities, shower gel dispenser was not working. Could be more sockets near beds.

Sergejs on, 15.09.2019

City Hotel Berlin East
Landsberger Allee 203
13055 Berlin