Guest reviews


Gym is small and has barely any useful equipment.

Yoohan on, 21.08.2019


The room service was excelent. It was a quiet place. Fridge on the room. Bad: The beds were sliding apart from each other. Some stuff was a bit broken, but nothing drastic.

Tomáš on, 19.08.2019

City hotel berlin.

We arrived at the hotel,the lady checked us in,never asked us if we would like breakfast.The room was supposed to be a double bedroom,what we got was two single beds,the room was very clean and is in a good location for the trams.

shughe183852 on TripAdvisor, 19.08.2019

Hotel holiday inn.

The hotel is located near the tram which is convenient to get into Alexanderplatz,and is cheap €7.00 for a whole day until 3am. Bad: We did book a double room,what we got was two single beds.The room was clean.Could of done with a kettle for making a tea or coffee.€4.50 for a bottle of water is ridiculous.

Steven on, 18.08.2019


Everything was great Bad: It could be cheaper

Валентин on, 17.08.2019

Brilliant Stay with Wife and Three Sons (18, 13 and 7)

Arrived Sunday night 11/08/19 at about 11PM (Local Time), wasn't sure if i was at the right place at first as i didn't realise it was a Holiday Inn Hotel. The welcome from the reception staff was warm and friendly, even with my best attempt at broken German. We were checked in within no time and breakfast location/times were confirmed before we went upstairs. We had two standard double rooms booked, so was expecting a double bed in each room, i was pleasantly surprised to find each room had a double bed with a further single setup ....more than enough to accommodate us. The rooms are comparable to back in the UK to (somewhere between a Premier Inn and Travelodge). The only thing missing was a small kettle with coffee/tea, but otherwise very good. The young lad who checked us in on reception was only too happy to help us with additional door cards, change for the vending machines. He cleaned up after one of my sons spilt his drink over the floor accidentally by the vending machine without issue(nothing was too much trouble). Breakfast was great, Traditional German Offering (Ham, Cheese and a Roll) but there was also Cereal, Scrambled Egg, Beans, Pancakes, Yoghurt....plenty of choice to keep my fussy eaters happy. Again the service from staff here was top notch! We found 09:30-10:00am a good time to go for breakfast with the kids as it was quieter. We did have a Toilet Blockage (over zealous young child with the Toilet Tissue), told a member of staff on our way out for the day, and everything was sorted by our return. We really enjoyed Berlin (Welcome Card and S-Bahn app highly recommended), the hotel is 2 minutes walk from two tram stops One served by the M13-Tram and One served by the M5 & M6-Trams, great for getting around Berlin. Our break was made that much better by staying at this hotel, i would recommend staying here to anyone.

DJohno1973 on TripAdvisor, 16.08.2019


Alle Super!!!

Dimitri on, 16.08.2019


Fin personal

Helene on, 16.08.2019


The hotel was clean ! Bad: I had to wait for 1 hour and 15 mins to check in !!!!

Hassan on, 14.08.2019

Overall speaking, if I come to Berlin once again, I will re-book a room here!

So clean, good decoration, perfect location to the city center. Bad: No refrigerator and slipper were available in the room!

Anonymous on, 13.08.2019

Overall. great room, decent view, good service, good breakfast

Got one of the hotel 100m2 apartment rooms with two double beds for only 120 Euro. Well worth its price! Bad: Could not close the door to the smaller bedroom due to the bed being to close to the door frame thereby blocking it. One of the plants were wilting and shedding leaves on the ground.

Love on, 08.08.2019


Rooms big, Location is very good, Super market is near and cheap!

Amber on, 07.08.2019

Great stay!

Great bedrooms, amazing comfortable beds. Always super clean. Close to tram so easy access to city center. Nice staff. Fast check-in. Bad: AC was not working

Natasjab on, 06.08.2019

First trip to Berlin.

Although not located in the center of town, the tram system, located conveniently on every corner, made it possible to get anyplace we need including the train, or bus station within a few minutes. Front desk Staff was excellent. Everyone we encountered was very professional. The lobby was clean and comfortable. There was a 3 Euro incentive per person, to book a table for breakfast the day before. We would stay here again. Bad: We were confused when finding the location, as the hotel was actually operated by Holiday Inn. The hotel name was not visible.

Pamela on, 05.08.2019

First time in Berlin

The property, although not in the center of town was super convenient by the trams which are literally Everywhere on the main roads. Berlin is so big and so spread out, there is not one particular location to down town. This location was great, the grounds were well kept, the staff were professional.

pzaehl511947 on TripAdvisor, 05.08.2019


Location: within 5 mins walking there are tram stops that connect to Alexanderplatz and Haubahnhof. Netto and fast food restaurants are nearby Room: big and comfortable Bad: Facilities: it would be better if having a kettle and minibar inside the room Wifi: connection is unstable inside the room

Quynh on, 04.08.2019

Value for money

Location is closer to the tourist attractions. Clean room, friendly staff.

Julius on, 04.08.2019



Tony on, 03.08.2019


I like the situation. Not in the middle of town and easy going by tram. Interesting atmosphere. Polite workers. Glean badrooms. Good to sleep..not in badrooms but in beds. Room were big and no carpet on the floor. Exellent breakfast.

akoski479229 on TripAdvisor, 01.08.2019

I really enjoyed my stay. All was perfect!

Really helpful and kind people on the reception Bad: There could be a fridge in the room

Karolina on, 20.07.2019

Good price/value ratio if you book with discount.

Nice and calm location outside of the center of the city. Good area around hotel with benches to sit, trees and birds. Good breakfast and friendly staff that will patiently wait for you until you finish eating if you are a little bit late. Relatively close to tram stops that will take you to the center of the city. Bad: There was bad smell of cigarettes in the room. Could not open the window and the air conditioning was not working. Bedding felt really bad and together with lack of fresh air it was not comfortable to sleep.

Artur on, 19.07.2019

Lovely comfortable room with a great bathroom.

The room was beautiful with a really comfy bed, great wifi access, nice big windows and a great big bathroom with a bath. We had a really lovely stay and spent a lot of time in our room just relaxing after some big days sightseeing in berlin. Bad: Unfortunately there is not much directly around the hotel so you have to get on a tram and head towards the city to find any decent cafes or restaurants. This is fine on a sunny day but we got one day when it was raining and we didn't want to go out - there wasn't much in the local area to do. There were some strange stains on the walls of the room and the lamp which I think need to cleaned off and they look really gross.

Millicent on, 18.07.2019

Good value for the money

We got a big room Always clean everyday Good location so it is easy to use transport like tram Nice staff Very nice bathroom Bad: The bed moved and it was not comfortable for 2 people

Francis on, 17.07.2019

Very Good

Skulle have oplyst om gratis parkereig

Leif on, 15.07.2019


I like confortness, clean and price. Bad: blanket is a bit small. It would be better if it is bigger.

Van on, 14.07.2019

Berlijn 2019

Whe have a good time at your hotel. The day we arrived we receive our room keys. By checking the rooms one room smells dirty (cigarette smoke). We went to the front office to report this. We got directly a other room. The breakfast is good a lot of choice.

roontpbackup on TripAdvisor, 13.07.2019


Kind staff, location slightly out of the main areas. Average for the price. Bad: It was during Berlin fashion fairs, so may be it was a bit more pricey than usual.

Davide on, 11.07.2019


Good hotel for the price you pay. Do not expect too much and do not bother about walking a while till reaching the city Centre/ touristic places

Wilma on, 11.07.2019


Very beautiful room, fresh furniture. Bad: Could have been cleaner in the bathtub. Found some hairs. Bed too soft

Anonymous on, 10.07.2019

Very Good

It’s cleanliness Bad: The receptionist, I’ve used my credit card for the reservation and opted to pay cash at the counter but was shocked to be ask again to present my credit card even it wouldn’t be used for the payment. Shockingly other customers weren’t treated same!!!!

Josue on, 07.07.2019

City Hotel Berlin East
Landsberger Allee 203
13055 Berlin