Guest reviews


The size of the blanket is designed for a child. The pillow is not comfortable, maybe suit a cat or dog. But in general the hotel is excellent.

Ekaterina on, 09.12.2019

Friendly clean hotel

Clean comfortable spacious room Bad: Very HARD TO FIND IT , tiny sign for city hotel , it is really a HOLIDAY INN with an ENORMOUS HOLIDAY INN SIGN

Peter on, 06.12.2019

Thank You

Our stay was very plaesant and the staff was very kind and friendly. Ans the personell was very helpfull. In finding our ay to the center and airway. Also the staff in the bar and resataurant was very friendly.

rcobbe399777 on TripAdvisor, 03.12.2019

Amazingly helpful staff!

The hotel was OK in terms of facilities and number of stars, yet the hospitality and kindness of its staff are priceless! Its location is pretty close to the track of the tram heading downtown, and it takes around 15-20 minutes to be in Alexanderplatz ;)

Lana J on TripAdvisor, 13.11.2019

Very Good

Good size room with very comfy beds Bad: Lack of kettle

Karl on, 08.11.2019

Bit expensive, but seems like a standard in the area. Besides few quirks I'd still recommend it

The room was big for hotel standards. Bathroom quite clean. Good breakfast (again, for hotel standards). Bad: Not that I've planned to use it, but I was surprised seeing CRT TV in the room. Not sure why do they put kitchen sink and microwave and in the same time no plates, utensils etc. besides two glasses. There's fridge in the room, but nothing in it and vending machines don't accept cards and I had trouble understanding if they even accept cash. Don't get me wrong, it was a good stay, but I was surprised with some of the things that I've encountered.

Łukasz on, 02.11.2019

Very good

Very kindly staff and clean room. Breakfast was sufficient however the coffee was bad.

Jan on Agoda, 25.10.2019


Everything was excellent! Close to the trail Bad: Old TV

Brenda on, 25.10.2019


Everything excellent Bad: Nothing

Brenda on, 25.10.2019

Very Good

super preis leistungsverhältnis

Stefanie on, 23.10.2019


We arrived at 2:00 morning so reception open 24/7 was very good for us. Very good location, just a few steps from tram stop. Enough of space in double bed room with bathroom and bath for cold autumn evening! :-) Bad: Rooms are not perfectly clean..floor and also had a problem first night with water in bath so I took the cover off and it was full of hair :-( Not so much varieties for breakfast buffet. They don’t have pastries, fresh fruits and also good coffee...very cheap for 4*

Kateřina on, 08.10.2019


Beautiful decor, huge space for a family.

Geb on, 30.09.2019


My room was ready earlier than check in time. Staff were friendly. The room and bathroom were large and spacious, the bath was good. Overall the room was immaculate. Very high standard where housekeeping is concerned. There was a restaurant and bar on site. Very close to the tram also. Bad: I was surprised when I arrived to discover that I was staying at a Holiday Inn. I wasn't sure if this was the right hotel at first. and the partner website had branded the hotel as City Hotel Berlin East. There wasn't one mention of Holiday Inn. It just would have saved a bit of confusion. Very bizarre actually. So I booked a room with double bed, but was given two single beds. I tried to call reception or any number from the room but was unable to. I went down to the reception to ask for a room was a double bed, but was advised that they were fully booked. The air conditioning didn't work, error was displayed on the panel. It was quite warm in the room, but thankfully there was a plug in desk fan that helped (maybe they were aware of the air-conditioning not working). The moment I touched the toilet roll in the bathroom, the holder fell off the wall completely. There were no light switches next to the bed, so you had to manually turn off each light or use the main switch at the entrance to the room and then wander in the dark. There was no power socket next to the bed either. There was one under the bed which meant you physically has to move the bed to be able to use it. No tea/coffee making facilities in the room. I would have thought this was standard for a 4 star.

Leslie on, 27.09.2019

Very good

Breakfast not to be so repetiti ve.A mini bar is needed in the rooms.

Marilens on Agoda, 24.09.2019

Staff nice and helpful. Clean bathroom.

I had no time for breakfast. The location is not in the city centre but there were several means of transport. Bad: Not applicable

Kamakoue on, 17.09.2019


a very large room with fridge and microwave! Bad: the beds and pillow were not super comfortable. Also eventhough tram station was very close, not so easy transportation.

Merve on, 16.09.2019

Balanced option. ?‍♂️

View from the window to a busy road is majestic. Enough to lighting in the room from different sources. Very subtle cool design. Pretty quiet. Amazing quality for such a price. ? Can take a tram to get to the centre. Bad: No coffee facilities, shower gel dispenser was not working. Could be more sockets near beds.

Sergejs on, 15.09.2019

A good stay in Berlin

The room was pretty big and the staff really nice! My mom loved the bed! They gave us welcome drinks at the reception! Bad: The air conditioning wasn't working and for me the bed wasn't too comfortable. But for my mom it was! It was a little bit far from the center but easy to get to by public transport.

Marina on, 14.09.2019

OK but nothing special

Huge old hotel (3 towers full of rooms) with medicore standard. Location is few tram stops from the Alexander Platz, tram stop a few minutes walk away. Large and convenient parking lot outside hotel. Bad: Air conditioning was broken in whole building. Whole complex starts to show its age.

Teslaw on, 13.09.2019

Meets the expectations for 4-star hotel.

Cleaned daily, nice staff, everything expected from a 4-star hotel. Free wi-fi. Bad: Very uncomfortable pillows, an old panel building, triple room is actually a double room with extra bed.

Petersabev on, 10.09.2019


Clean, great room Bad: Removed 4.5 Eur from card for the water I was not using

Rolands on, 09.09.2019

Great place for its price

Great hotel for the price we've paid. Located near tram station, so you can easily get to the center of the city and main tourist attractions. Bad: There was no fridge in the room. Not that it was a big problem, but we had to eat our evening cheese snack right after we got home )) There were no slippers in the room.

Tetiana on, 09.09.2019

Very clean

Nice hotel, very clean, nice location, near to tram, hallal Turkish restorant, shops, groceries, just in 300 meters. Nice staff. I recommend this hotel. Bad: No fridge and no boiler in my room.

Yousra on, 04.09.2019

More than good

A lot Bad: Location an level for money

Carlos on, 03.09.2019


It's was really nice thank you for everything it's really nice hotel

Mohamad on, 02.09.2019


Everything was very good.

Ivana on, 29.08.2019


The room is good . Bad: The Windows can't open ?

Murad on, 28.08.2019


Alles Bad: Nothing

Ikechukwu on, 28.08.2019

Really nice stay!

Modern environment and comfortable room!

Lorenzo on, 25.08.2019


Gym is small and has barely any useful equipment.

Yoohan on, 21.08.2019

City Hotel Berlin East
Landsberger Allee 203
13055 Berlin