Guest reviews

Really good hotel for the price!

Really nice area with good comunication in to the city. The staff were really helpful and were there to help as soon as you said anything. Reception area that was open 24/7. Really nice hotel for the cheap price. Bad: Not the best facilities in the room like a refrigerator and a kettle. Some things in the room were broken when we got there - but they also fixed it as soon as we said anything about it.

Nathalie Hotel ratings Booking.com, 28.03.2023

great stay to visit Berlin, metro just in front, great service, perfect breakfast

large breakfast, lots of choice room was clean and large Bad: water was cold in bathroom, first I thought it was broken but after waiting 5 minutes or more, you got warm even hot water

Anja Hotel ratings Booking.com, 20.03.2023

complet satisfaction

every thing was perfect

mohammed Hotel ratings Booking.com, 20.03.2023

so good

It was perfect in every way I'd like to visit again

jae Hotel ratings Agoda, 19.03.2023

marvelous stay at the German capital

the room Bad: eevator was taking too long to come

Helvijs Hotel ratings Booking.com, 06.03.2023

Good for the price. Lifts do not work.

The beds are really comfy and you have some shops nearby. Location was not bad for the price. Cleaning was ok and rooms were quite big and not cold (I travelled in winter time and sometimes heating in hotels does not work well). You have at the hotel a "pick-yourself" supermarkt 24h in case of emergencies. The "Döner BOX" nearby is open 24h, is cheap and they are very friendly. Bad: Elevators or Lifts were always broken and almost everyday in reparation but not solution what so ever... I was on the 11th floor and it was a pain in the ass... Can't imagine if there were elder people or with mobility issues. I had to help people who just did the check-in with their bags because no staff from the hotel will help them. Staff is really not helpful nor friendly: it shows that they really do not like their jobs. Also most of the times there was nobody attending (even at "normal" hours: 9 a.m., 12 a.m, 5 p.m.)

Rita Hotel ratings Booking.com, 04.03.2023

Great hotel , good size room very friendly staff and good location

Good size room , clean the car park is useful Bad: Nothing

Rana Hotel ratings Booking.com, 03.03.2023

it was a great value.

It is close to the tram and super market. Bad: it’s a large building with only one elevator working.

Miranda-Garcia Hotel ratings Booking.com, 01.03.2023

Excellent

Best value for money

Roberto Hotel ratings Agoda, 14.02.2023

the hotel is awesome but kettle and cups should be added to the rooms, plus it situated in a good location easy to acces

it’s clean and nice Bad: there was no kettle to boil hot water and no cups

Innocent Hotel ratings Booking.com, 06.02.2023

It was absolutely okay...

Room was spacious and for the money we paid absolutely okay. We had an issue with a broken shower head but that was fixed on the same day! The restaurant 'Grenzlos' was absolutely outstanding in regards to service and food! Would love to stay there again once their renovation work is done to see what they turn the place into. Bad: The hotel was a bit outdated and some socket covers were missing but as long as there are no children staying in the room its okay. Housekeeping knocked on our door at 8.30 the first morning and woke us...never experienced that in any hotel before! Coffee/tea making facilities in the room would have been nice.

Lisa Hotel ratings Booking.com, 16.01.2023

Exceptional

Very good place and I did enjoy

Anthony Hotel ratings Agoda, 20.12.2022

Very good

It is a budget hotel, easy to catch by tram; but a bit far from city center. Do not expect any luxury. For the payed price, it is all what I wanted: a decent room with cleaning every day. The breakfast was good and cheap. I recommend it only if you are playing to stay outside, discovering the city; and only need a place for a comfortable sleep and good breakfast.

Juan Hotel ratings Agoda, 16.12.2022

Okay

Good value.

Anja Hotel ratings Agoda, 05.12.2022

Too soft beds

The hotel looked very nice, breakfast was delicious and staff was friendly. Only thing we didnt like were the beds, they were too soft.

Jan Hotel ratings Agoda, 24.11.2022

5

Super Nice Hotel

Viet Hotel ratings Agoda, 21.11.2022

Well priced, enjoyable hotel. Easy access to tram connections just outside.

Good on-site restaurant, good prices and good food. Reception desk was very helpful, and the on-site store had a small selection of convenient, although expensive items. Bad: Felt rooms could of had more outlets and wardrobe needed some more cloak hangars.

Anonymous Hotel ratings Booking.com, 19.11.2022

Great value in east Berlin

Hotel is ok located in suburbs in the former GDR you can still feel the vibe from its former past. great breakfast helpful staff . Bit far from Mitte like 20-25 M5 tram ride. Convenient discount super market with walking distance. Rooms are spacious a small fridge would have been an added bonus.

Hernan Hotel ratings Agoda, 18.11.2022

GREAT BUT A LIL BIT FAR FROM THE CENTRE

The room was super big and clean!! it was a super nice bedroom Bad: The location, it was far from the city centre

Doménica Hotel ratings Booking.com, 16.11.2022

good

Booked a room on booking for my wife and daughter and they gave us a tripple room. Good location right across the tram station. Bad: parking a bit expensive but easy

Hans Hotel ratings Booking.com, 14.11.2022

good value for money

spacious room, clean Bad: terrible smell in bathroom

Karīna Hotel ratings Booking.com, 14.11.2022

Good location, good Hotel

Good location, easy parking Bad: nothing really

Frank Hotel ratings Booking.com, 12.11.2022

very clean room!

everyday cleaning, very good room and beds, and the location was also good!

MARIYA Hotel ratings Booking.com, 03.11.2022

Had better hotels…

Good but could be better for such a hotel… somehow I had 3 beds in my room but probably because it was last minute. But the bathroom could have been a bit more cleaned.. and a second stick contact for phone chargers should be added. And for the personal at the reception: Smile ?

Delphine Hotel ratings Booking.com, 11.10.2022

We had a really good time at the Hotel. I wish this unfortunate incident would never have happened.

As a matter of fact, it is a vey good Hotel. We stayed there for a month. Breakfest is excellent. In the evening, the local restaurant offers good and tasty food. Our room was clean, big, and the two beds were very comfortable. A nice cubboard stands at your disposale. The Hotel's staff was always kind and helpful. Public transportation is located nearby. However, unlike the American Hotels, the only shortcoming of this Hotel is the absence of a laundry service nearby. In order to wash and dry our clothes, I had to walk with the laundry for some minutes This may seem easy for the young, but not for a person over seventy years of age. Bad: Unfortunately, to our most enjoyable time at the Hotel, in the last days of our stay a bitter taste has been added. A piece of 300.00 grams of chocolate, which we bought for our grandchildren, has been stolen from our room during our absence. Today it is a piece of choclate worth 1.79 Euros, but tomorrow it might be something else, worth much more. In this case, the police very likely might be called. What is worth, the Hotel Manager, to whom I complained about this, so far did not respond. Moreover, the answer, provided by the customer service of Booking.com, proved to be no more than disappointing. They seem to be interested solely in our money, but not in our complaints. Therefore, I have found it advisable to label our stay as "poor", although most of the time it proved to be a most enjoyable time. As for us, my wife and myself, despite of all its advantages, in our next visit we will look for some other accomodation, where hopefully the guests letters will be taken proper care of.

Dr. Yitzhak Hotel ratings Booking.com, 27.09.2022

by far too expensive

The hotel is not in the crowdy tourist hot spots. There are parking places available. Tram line "infront of the door". Bad: The hotel was booked under a different name than it say on the fassade. That was at least irritating. The location is far away from the city center, but that was known when we booked and is of course nothing that the hotel could change. The average feeling in the hotel is kind of clinical / impersonal. The price per room was absolutely inacceptable high!

Frank Hotel ratings Booking.com, 27.09.2022

Was cheap at the time

No idea how this is a 4,star I got the idea it was a residential apartment block originally that has been turned into a hotel . 2star at best ..

Simon Hotel ratings Hotels.com, 27.09.2022

Really enjoyed Berlin, hotel was OK

good transport location, clean room, friendly staff Bad: no tea/coffee facilities in the room

Stephen Hotel ratings Booking.com, 25.09.2022

Be back soon

There's an Indian receptionist with a golden heart. Be blessed. Clean.. Just everything. Truly enjoyed our stay Bad: Nothing

Limo Hotel ratings Booking.com, 04.09.2022

Totally recommend , value for money

Perfect location and very clean Bad: Would have preferred a small coffee machine in room and a double bed instead of 2 single beds

Jessica Hotel ratings Booking.com, 04.09.2022
Contact

City Hotel Berlin East
Landsberger Allee 203
13055 Berlin
Germany