Frequently asked questions

We have compiled an overview of our guests' most frequently asked questions here. If the response you are looking for is not listed, we look forward to your contact request.

How to get there

There is a number of connections available to get from Berlin Brandenburg Airport (BER) and BER Terminal 5 (previously Schönefeld SXF) to the inner-city transport links: The Airport Express FEX, the regional trains RE7, RE8 and RB22 as well as the suburban (S-Bahn) train lines S9 and S45. The trains leave at BER terminals 1-2 and terminal 5. Take one of these options (except S45) until Alexanderplatz. From there, go on with the tram lines M5 towards Hohenschönhausen or M6 towards Hellersdorf until you reach the stop Hohenschönhauser Straße. The hotel is 2 walking minutes away from the tram stop. If you take the S9, get off at Frankfurter Allee. From there, take the tram line M13 towards Virchow Klinikum or 16 towards Ahrensfelde. Get off at the stop Landsberger Allee/Weißenseer Weg. The hotel is a 2-minute walk away from the tram stop.

Take the motorway exit „Dreieck Nuthetal“ on the A115 towards the city centre (Zentrum). Then take the exit “Kaiserdamm” and turn right onto Kaiserdamm. Keep right when you reach the Brandenburg Gate and drive onto “Unter den Linden”. At Alexanderplatz turn right onto Mollstraße. That street changes to „Landsberger Allee“. The City Hotel Berlin East is located at the corner of Landsberger Allee/ Weißenseer Weg.

Take the suburban train (S-Bahn) line S5, S7 or S75 from Berlin Central Station until Warschauer Straße. There you change to the metro tram M13 and drive until the station "Landsberger Allee/ Weißenseer Weg"

Right in front of the City Hotel Berlin East there is a large parking space for our guests. The fee is € 13.00 per day/car.


Your hotel room will be available for you from 3:00 p.m. on the day of arrival.

We kindly ask you to vacate your room by 12:00 noon on the day of departure.

The restaurant at our lifestyle hotel offers a rich breakfast buffet. At "Grenzlos" restaurant, we serve you delicious Berlin-style dishes for lunch and dinner.

Look up the restaurant's opening hours here.

Free Wi-Fi is available throughout the hotel.

Children younger than 9 years of age stay free of charge in one of the standard beds in their parents' room. Upon request, we provide free cots for children younger than 2 years of age.

We accept the following credit cards: MasterCard, VISA, American Express, EC-Cash/ Maestro and Diners Club.


City Hotel Berlin East
Landsberger Allee 203
13055 Berlin