Frequently asked questions

We have compiled an overview of our guests' most frequently asked questions here. If the desired response is not listed, we look forward to your contact request.

How to get there

There is a number of connections available to get from Berlin Brandenburg Airport (BER) and BER Terminal 5 (previously Schönefeld SXF) to the inner-city transport links: The Airport Express FEX, the regional trains RE7, RB22 and RB14 as well as the suburban (S-Bahn) train lines S9 and S45. The trains leave at BER terminals 1-2 and terminal 5. Take one of these options until Alexanderplatz. From there, go on with the tram lines M5 towards Hohenschönhausen or M6 towards Hellersdorf until you reach the stop Hohenschönhauser Straße. The hotel is 2 walking minutes away from the tram stop. If you take the S9, get off at Frankfurter Allee. From there, take the tram line M13 towards Virchow Klinikum or 16 towards Ahrensfelde. Get off at the stop Landsberger Allee/Weißenseer Weg. The hotel is a 2-minute walk away from the tram stop.

From the highway take the exit „Dreieck Nuthetal“ on highway A115 towards city center „Zentrum“. Then take the exit “Kaiserdamm” and turn right on Kaiserdamm. Keep right when you reach the Brandenburg Gate and drive onto “Unter den Linden”. At Alexanderplatz turn right onto Mollstraße. That street changes to „Landsberger Allee“. The City Hotel Berlin East is located at the corner of Landsberger Allee/ Weißenseer Weg.

Take the suburban train (S-Bahn) line S5, S7 or S75 from Berlin Central Station until Warschauer Straße. There you change to the metro tram M13 and drive until the station "Landsberger Allee/ Weißenseer Weg"

Yes. Right in front of the City Hotel Berlin East there is a large parking space for our guests. The fee is € 13.00 per day/car.


Your hotel room at the City Hotel Berlin East is available for you from 3:00 p.m. on the day of arrival.

We kindly ask you to leave your hotel room by 12:00 noon on the day of departure.

The restaurant at our Berlin hotel offers a rich breakfast buffet. At "Grenzlos" restaurant, we serve you delicious Berlin-style dishes for lunch and dinner. Look up the restaurant's opening hours here.

In the entire hotel, Wi-Fi is available to our hotel guests free of charge.

All children younger than 9 years stay free of charge in one of the beds in their parents' room. All children younger than 2 years get a free cot on request.

We accept the following credit cards: Master Card, Visa Card, American Express, EC-Cash/ Maestro and Dinners Club.


City Hotel Berlin East
Landsberger Allee 203
13055 Berlin